About Giid.kz
Giid.kz is the independent platform for customer reviews, complaints and ratings in Kazakhstan. We help people make better choices, and help businesses grow through honest feedback.
Your favourite café
Giid.kz
Aigerim S.
Great service, the coffee was excellent — I'll definitely be back. Highly recommend!
3 languages
Independent platform
Verified reviews
Free for everyone
What we do
Built for everyone — from the consumer to the business.
People share genuine experiences about restaurants, cafés, shops and services. Businesses can respond openly and publicly.
Artificial intelligence filters out fake reviews as much as possible.
Companies reply to reviews in public, resolve complaints and show customers they are listening.
Browse categories, compare ratings and read real experiences in Kazakhstan before you spend your time or money.
Our mission
We believe honest customer experience protects consumers and pushes businesses to be better. Giid.kz makes that experience transparent, accessible and useful for everyone.
What sets us apart
Not just a review site — a platform built for trust.
The “Verified review” badge keeps out fakes — only verified reviews affect a company's rating.
No business can buy its rating. The voice belongs to the consumer.
Available in Azerbaijani, Russian, English and Turkish — accessible to all.
Companies reply to reviews openly, talk directly with customers and manage their reputation in public.
For everyone
Read real reviews, share your own experience and find the best places — without wasting time or money.
Write a reviewLearn more
Giid.kz is the independent platform where customers in Kazakhstan share real reviews and complaints about restaurants, cafés, shops, beauty salons, clinics and online services. Users can compare companies by rating, service quality and other customers' experiences, and find the most trustworthy places.
Every review is moderated, and only verified reviews affect a company's overall rating. This ensures ratings reflect real customer experience rather than fakes. Businesses can reply to reviews openly, resolve customer dissatisfaction and manage their online reputation.
FAQ
Giid.kz is the independent platform for customer reviews, complaints, ratings and loyalty in Kazakhstan. People read and write real reviews about restaurants, cafés, shops and services here.
Yes. Reading and writing reviews is completely free for users. Sign-up and the loyalty program are also free for businesses.
Search for the company, give it a star rating and describe your experience. Your review is published after moderation and contributes to the company's rating.
Restaurants, cafés, shops, beauty salons, clinics, online stores, delivery services and other consumer-facing businesses.
Azerbaijani, Russian, English and Turkish. You can use the platform via the website and the native iOS and Android apps.
Whether you write a review or grow your business — getting started is free.
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